SAR is dedicated to assisting customers with a disability and people with reduced mobility.
We recognise the challenges faced by customers with a disability and that these may require us to adjust the way we provide our service.
Where practicable we will provide equipment at our stations, and on our trains to enable staff to make these reasonable adjustments to ensure an excellent service for all our customers.
Our Persons with Disabilities Protection Policy outlines SAR’s commitments and standard of service for disabled and mobility-impaired customers.
You can download a copy of our Persons with Disabilities Protection Policy by clicking on the below link.
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FAQ
Yes, registered disabled (and cancer patient) customers and one accompanying carer are eligible to save 50% off the adult ticket price in Economy Class.
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